Delivery ~

Order Tracking

Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

OutLuk Shipping Information

Standard 3 Day Shipping


Free
2 Day Shipping
FRee
1 Day Shipping
FREE

Pre-order and back-orderen items

If your order contains pre-order or back-ordered items, we will ship items as soon as they are available. Your order may arrive in multiple packages. For International orders, please note that we will hold the entire order until the pre-ordered or back-ordered items are available. We cannot split or combine any orders. If you have any questions, please contact our customer service department at outlukstore@gmail.com or call us at +92 3463303011

Shipping costs + delivery times

Orders must be placed by 12pm PKT to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday.

Tracking orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on Outluk.store, sign in to access My Account that will contain your order information. You can also contact OutLuk Customer Service to track your order.

For more information or questions, please contact Jolie Customer Service via email (outlukstore@gmail.com) or via phone at 92-346-3303011. Operating hours are 24 hours a day, 7 days a week, excluding holidays.